Assistance in the stations • Trenitalia

PASSENGER DETAILS

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Civility*

Mrs

Last Name*

Name*

Phone

When you provide your telephone data, you have the right to register on the Do Not Call List. For more information, you can visit www.bloctel.gouv.fr.

Email Address*

Booking reference*

(PNR: 6-characters code ending by 5 or N)

I travel in a wheelchair

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TRAVEL DETAILS

Departure →*

Return ←

Train number*

Train number

Departure city - outbound trip*

Departure city - return trip*

Arrival city - outbound trip*

Arrival city - return trip*

Departure date (dd/mm/yyyy)*

Assistance requests must be submitted no later than 24 hours before your trip. For requests received after this deadline, we cannot guarantee that the station will be able to provide the necessary assistance. If the station cannot provide the requested assistance, you will have to make your own arrangements to get on and off the train.

Return date (dd/mm/yyyy)

I continue my journey by train beyond this station. I have to book the assistance service for that other trip with the railway company that carries out the itinerary.

Car*

Car

Seat*

Seat

Number of pieces of luggage

(The service will carry for free one single piece of luggage weighing maximum 15 kg.)

Number of pieces of luggage

(The service will carry for free one single piece of luggage weighing maximum 15 kg.)

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REQUEST DETAILS*

To better assist you at the station at departure and arrival, please give us some additional information.

Type of assistance required*

Add a comment to specify your request

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The information provided above will be used by Trenitalia France (controller) only for the purpose of responding to your request. Data followed by an (*) are mandatory. Otherwise, you will not be able to validly submit your request to us. For more details on the management of your data and your rights, please consult our Personal Data Protection Policy

What is the subject of your request?

PASSENGER DETAILS

TRAVEL DETAILS

REQUEST DETAILS*